JimO ESPN Portfolio

ESPN Inc. 2005 - 2016

Overview

As part of the ESPN Technology Division, the Enterprise Software Engineering team was responsible for the design and development of custom web-based applications, B2B websites, and the ESPN intranet. Starting as a Multimedia engineer, I was responsible for designing and developing custom multimedia presentations and applications across the enterprise. Rising through the ranks, my position transitioned to User Experience Designer, where I continued my design and developing efforts towards user engagement, help systems, community management, and user interface design.

ESPN Intranet : In The Know

Based on an employee survey, ESPN needed to improve internal communication and knowledge sharing. I designed an intranet that took advantage of new social and collaboration concepts to improve communication and resource sharing across the enterprise.In The Know or ITK 1.0 was a production proto-type platform built in just under seven months.

The ITK 2.0 upgrade process I performed a platform evaluation process to move from our custom built, for an off the shelf solution. Several open source platforms, SharePoint, and Jive software were evaluated as the next version of ITK. The Jive platform had the closest feature set and roadmap that aligned with the business needs of the Internal Communications team. Migrating to the Jive platform, reduced the maintenance and support of ITK. This gave the team the freedom to focus on training community managers on improving team communications, document centralization, and increasing user engagement.

ITK 3.0 upgrade brought a two versions jump of the Jive platform. I designed and developed improved community templates, implemented a new modern design, and integrated mobile friendly access to the ITK platform.

Work Performed:

  • Ux & IA Designer
  • Developed HTML/CSS Templates
  • Designed Help System with Tech Writers
  • Facilitated Training for Users and Support Teams
  • Created Multimedia Marketing and User On-boarding
  • Managed Monthly Branding theme Deployment

ITK Samples:

Support Community

Personal Profile

Business Value

Best Practices

Style Reference

Layout Recommendations

Layout How-To Guide

Organization Chart : Enterprise App

The MicroSoft PowerPoint org chart tool was used by ESPN executives to support them in their reorganization efforts. To automate the org chart creation process, I built a custom application that dynamically pulled employee v-card data from the company SAP system. The ESPN Org Chart app dramatically streamlined executives re-organizing efforts. It was such a success, it was opened up to the ESPN staff through the ESPN Intranet. The ESPN Org Chart allowed employees to better understand the company division hierarchy, as well as find and learn about other employees.

I received a company achievement award, the Grand Slam. This award was presented by the President of ESPN, and included a thousand dollar bonus.

Work Performed:

  • Developed application concept
  • Designed the user interface
  • Collaborated with Graphic Designer
  • Developed Custom ActionScript code
  • Created XML data connections

Learning Management System : Disney Development Connection

Technical Lead and business partner with ESPN HR Department on the creation of a Disney Enterprise wide eLearning platform; The Disney Development Connection. With over 250 Disney units, this effort migrated all paper and classroom training onto an online Learning Management System. This platform streamlined and automated much of the tracking process for employee compliance and career training.

Work Performed:

  • Designed ESPN eLearning player
  • Developed Connections from ESPN hosted player to Disney LMS
  • Partnered with the DDC team to create ‘train the trainer’ materials
  • Worked as part of the QA team that tested the DDC platform
  • Supported ESPN HR in the rollout to ESPN Employees
  • Build over 20 eLearning classes with ‘subject matter experts’ across ESPN divisions

Interactive Presentation : Sales & Marketing

Created for the ESPN Affiliate Sales & Marketing team, this interactive CD-ROM application was used by ESPN reps for meetings with Affiliate to present Disney & ESPN products. The CD-ROM app was quickly customizable by the reps, which allowed them to target specific products for the affiliates needs.

Work Performed:

  • Facilitated design sessions with customers
  • Collaborated with Graphic Designer
  • Created information architecture
  • Developed Custom ActionScript code
  • Edited and formatted audio/video
  • Created CD-ROM's with robotic printer/burner

Interactive Presentation : International Marketing

Design and development of CD-ROM marketing disks for ESPN International Division. Creating a template driven player that allowed graphic designers to quickly build multiple CD-ROM’s for each ESPN broadcast property. International team highlighted these properties as success stories for its affiliates around the world.

Work Performed:

  • Facilitated design sessions with customers
  • Collaborated with Graphic Designer
  • Created information architecture
  • Developed Custom ActionScript code
  • Edited and formatted audio/video
  • Created CD-ROM's with robotic printer/burner